The first month
During the first month we go over who does what in the system that is already in production.
We train your team on your chatbot, your records and the handoff to reception.
Your team learns on the system it uses every day.
We practise the real cases that land on a Tuesday at eleven.
If a new module comes, a new session comes with it.
During the first month we go over who does what in the system that is already in production.
WhatsApp, handoff, exception, close. So the channel works every week.
The person who built the system walks your team through the record, the invoice, the stock and the diary.
When to use each part of the system, so the whole team works the same way.
Every system we deliver includes its training, and the system is yours.